Terms of Service

1. About these Terms

This website is operated by NURA AI ("NURA AI", "we", "us"), based in Dubai, United Arab Emirates. These Terms apply to the website at this domain and to your pre-sales communications with us. Any separate product, subscription, or services agreement you enter into with NURA AI will govern your use of our products and will take precedence over these Terms to the extent of any conflict.

2. Use of the website

You may use this website for lawful purposes and to learn about and contact NURA AI. You agree not to:

• use the site in any way that breaches applicable laws or regulations;
• attempt to gain unauthorised access to, interfere with, or disrupt the site or its underlying infrastructure;
• introduce malicious code, scrape, or place undue load on the site; or
• misrepresent your identity or affiliation.

We may suspend or withdraw the site, or restrict access, at any time without notice.

3. Intellectual property

The site and its content, including text, design, graphics, the NURA AI name and logo, the names of our AI Colleagues, and all related branding, are owned by or licensed to NURA AI and are protected by intellectual-property laws. You may view and share the content for your own informational use, but you may not copy, reproduce, modify, distribute, or use it commercially without our prior written permission.

4. Demos & communications

When you request a demo or contact us by email or WhatsApp, you consent to us replying through those channels. Our public WhatsApp and email are handled by our team; we will tell you clearly where any feature is automated. Demos and any materials we share are provided for evaluation and do not create any obligation on either party until a written agreement is signed.

5. Third-party links & services

The site may link to or rely on third-party services (for example, WhatsApp, email providers, and our hosting provider). We are not responsible for the content or practices of third parties, and your use of their services is governed by their own terms.

6. Disclaimers

The website and its content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including as to accuracy, completeness, fitness for a particular purpose, or non-infringement. Statements about our products describe current and planned capabilities and are not a contractual commitment.

7. Limitation of liability

To the maximum extent permitted by law, NURA AI will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of (or inability to use) this website.

8. Indemnity

You agree to indemnify and hold NURA AI harmless from any claims, losses, or expenses arising out of your misuse of the website or your breach of these Terms.

9. Governing law

These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and you agree to the exclusive jurisdiction of the courts of Dubai for any dispute, without prejudice to any mandatory consumer protections that may apply to you.

10. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the site after changes take effect constitutes acceptance of the updated Terms.

11. Contact us

Questions about these Terms? Email us at connect@nuraai.ai. NURA AI, Dubai, United Arab Emirates.